We are now doing our own wiring for heat pumps and air conditioners internally instead of subcontracting to other electrical contractors. Plus, we are offering other residential electrical services to our customers.
The reality is that many HVAC companies send out every day technicians who are not very good at what they do. We invest heavily in training with manufacturers on the latest technology, we train all employees on customer relations and business in which to do their job, and supply our technicians with proper tooling and a good truck to do their job with.
Or “Are your Prices ‘Competitive’?” One of the questions we always get is about the ‘competitiveness’ of our pricing. My standard response is ‘What do you mean by ‘competitive’? We strive for 100% customer satisfaction, and stand-by and warrant all our installations and service calls. We do not to take any short-cuts, to do the job right.